Sustainability Policy

While trying to create a memorable holiday and maintaining our high standards, we believe it is important to conduct business in an ethical way, enhance the local area and reduce our environmental impact.

Below are a few of the things we do to support our sustainability efforts and further down it shows what you can do as a guest to help us.

Energy saving

  • We make the most of the sunshine from our 41 solar panels installed in 2010 on four properties and a further 12 solar panels were installed in December 2015 on the courtyard properties, this is used to help power the majority of the site.

  • In June 2015, to help reduce our environmental impact, we replaced a large oil boiler with a biomass heating and hot water system which uses sustainably sourced wood pellets to power. View more info here.

  • In December 2015, we installed our own borehole water system providing water for the whole site. This helps to reduce our carbon footprint as it is powered by the help of the solar panels.

  • We ensure only energy saving bulbs are purchased and all new light fixtures selected are as energy efficient as possible.

  • All laundry is processed here on-site, within our custom built laundry, helping reduce our carbon footprint by not sending it away.


Waste management

  • Waste we produce is recycled wherever possible

  • In 2011, we switched from using traditional to ecological cleaning products wherever possible, rather than using harmful chemicals, the majority of cleaning is done with water based solutions with the use of microfibre technology.

  • The bathroom products are provided in refillable bottles to help reduce waste.


Local economy and transport

  • In 2012, we installed a car charging station, providing a BS1363 3 Pin 13 Amp and Blue Commando (2P+E) for guests to charge their vehicle during their stay. View more info here.

  • Bike storage is available on site.

  • Information packs are provided within each property and contain details on local farm shops, places to eat, local walks and other important information.

  • Food and drink used for our welcome trays are sourced locally.

  • Guest bathroom products are produced just 14 miles away at St Kitts Herbery using traditional principles of herbal practice.

  • We support charities that benefit people in Cornwall and the South West by either donating through accommodation prizes or in other ways we can help. We annually donate accommodation prizes to the Merlin MS Centre which needs funds to keep services for those living with Neurological conditions and the Trewithen Classic Cars and Country Show’s Raffle, to help raise funds in aid of Marie Curie, as well as other local charities and events.

  • We are a Business Sponsor of the Bude Sea Pool which is managed by the Friends of Bude Sea Pool (FoBSP), a local charity that aims to preserve, improve and enhance the pool as a free amenity for the benefit of the community and the thousands of people who visit the town every year. It is a semi-natural amenity that has provided a haven for free and safe bathing and other water-based activities since the 1930s and is certainly worth a visit.  Find out more here.


  • Reduce waste by using the recycling bins for newspapers, magazines, paper, glass, plastics and cardboard, located around the site.

  • Make use of the local farm shops, walks and other low impact activities in the area.

  • We are happy to provide information on bus timetables to help you leave the car behind for the day.

  • To notify us of any leaks or taps dripping so we can fix them as soon as possible.

  • Turn off the lights and other electrical items when you go out for the day.

  • Take our soap bars home with you to help us reduce waste.  

  • Please leave the other bathroom bottles behind so we can refill them for the next guests.

How can you help as a guest?


Looking ahead ...

To ensure we keep up to date with developments we are a member of the Cornwall Sustainable Tourism Project (CoaST - www.cstn.org.uk) and strive to continually improve this area of our business.

This policy was updated on 8th February 2017.

If there is anything you feel we could do better please get in touch with us at holidays@wooldown.com.